IT Support Bacchus Marsh
Friendly, plain-English IT support and managed services for businesses in Bacchus Marsh and surrounds.
Photo: Mattinbgn, CC BY-SA 3.0, via Wikimedia Commons
Local support, without the local limitations
Bacchus Marsh businesses get the same service as everyone else we look after: real people, plain English and one fixed monthly fee.
From the shops and offices along Main Street to the trades and clinics in Darley and Maddingley and the businesses out at Ballan, we keep your computers, email and internet running and explain anything that goes wrong in words that make sense.
Bold ICT looks after businesses right across Victoria, with remote support wherever you are and on-site visits in Bacchus Marsh and surrounds whenever the job needs someone there.
Servicing Bacchus Marsh & surrounds
- Fast help desk support for your staff
- Proactive monitoring that heads off problems before they hurt your business
- One fixed monthly fee – no surprise hourly bills
- Cyber security advice and 24/7 monitoring options
- Cloud, project and planning help explained in plain English
What we do for Bacchus Marsh businesses
Four simple ways we help, with no jargon and no sales pressure.
Keep everything running
Day-to-day managed IT support and monitoring for one fixed monthly fee.
Keep you safe
Cyber security, scam and phishing protection, and 24/7 monitoring options.
Set you up properly
New systems, upgrades and cloud moves delivered without the drama.
Help you plan ahead
Simple technology roadmaps, budgeting and governance guidance.
Common questions from Bacchus Marsh businesses
- Do you come on-site in Bacchus Marsh?
- Yes. We service Bacchus Marsh and surrounds with on-site visits, and we are through the area regularly. Darley, Maddingley and Ballan are part of the same area. Most things get sorted remotely the same day, and we come to you when the job needs hands on it.
- Do you support small businesses in Bacchus Marsh?
- Yes. Most of the Bacchus Marsh businesses we look after have between five and fifty staff – trades, clinics, not-for-profits, professional services and retail. You do not need an IT person on staff; that is our job.
- What does managed IT support include?
- Day-to-day help for your staff, monitoring and updates on your computers and servers, backups, email and internet support, security protection, and someone to plan ahead with you – all for one fixed monthly fee, so there is no clock ticking when you ring us.
- How quickly can you respond?
- Most Bacchus Marsh issues are picked up remotely within minutes of you logging a ticket, and we tell you straight away who is looking at it. Anything that needs a person on site is booked in as soon as we can get to you, and urgent problems always jump the queue.
Related reading
What our clients say
Rated 5.0 out of 5 on Google
“We use Bold ICT at work and they are really fantastic. They are always happy to help and we never have to wait long to get things sorted out. I definitely recommend Bold ICT.”
“Moving across to Bold ICT has been absolutely brilliant. Every issue my organisation has is promptly and efficiently fixed, including historic problems not addressed by previous providers. A highly trustworthy, well-run organisation – I cannot recommend them highly enough. Well done Bold ICT.”
“Had an issue with my remote access. Their technician Joel was fabulous – had it working in no time. Very happy with the service and outcome.”
“My workplace recently switched to Bold. Their service is incredible – quick and efficient whenever issues arise, and logging a ticket is a simple process.”
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